Anthony and Simone commented "Last year, when we ventured into this business for the first time, we didn't know much about the production of chestnut flour. What encouraged us to try was the support we received from the villagers. Loreno made his family's gradile available to us, Giancarlo, a shepherd, gave us access to chestnut groves where we can collect chestnuts; Marco helped us to transport the wood; Luciana and Tilde, who live near the gradile, made every effort to check that the fire needed to dry the chestnuts was always lit. The gradile fire is a tricky art: if it's weak, it goes out and the chestnuts "dry badly", if the flame is too strong, the dryer risks catching fire. In short, it takes experience and without the advice and supervision of these people, we would not have made it." Practical support, therefore, but also generosity and warmth.