Enjoy a safe vacation
Answers to the most important questions for anyone travelling or planning to travel in Tuscany
Last update: 18 January 2021, 10:00 am
The situation in Tuscany is monitored constantly across the region and specific protocols are implemented in public places to protect everyone’s health. Tuscany is currently classified as a “yellow zone” (medium risk) with some regulations in place to contain infection, which are valid for all of Italy.
From 22:00 to 05:00, movement is prohibited outside your home, except for work, health or necessity. In Italy, face protection must be worn indoors in public spaces and outdoors, apart from in isolated areas.
Tuscany and Italy possess one of the most efficient healthcare systems in the world. Tuscany guarantees to all non-Italians currently in the region the same healthcare that it offers to its citizens: universal, public and free to all.
Some museums, cultural centres and exhibitions are open to the public from Monday to Friday with separate entrances and exits. No performances open to the public are currently allowed in theatres, concert halls, cinemas and in outdoor spaces.
Restaurants, bars and bakeries are open according to specific health and safety standards. These businesses may serve on the premises until 18:00 and takeaway catering is allowed until 22:00. There are no time constraints on home deliveries and on catering services for guests in hotels and other forms of accommodation.
All shops are open, but malls and shopping centres are closed at the weekend, with the exception of food stores and shops that sell essential goods.
Ports, airports, stations and motorways are open and operational. Check the status of your flight on the flight company’s website.
Travellers can enter Italy and Tuscany from abroad, with the exception of countries that have special measures in force. For more information, please check out the website of the Ministry of Foreign Affairs and International Cooperation.
As advised by the Ministry of Health, Toscana Aeroporti, the company that manages Tuscany’s airports, has been measuring body temperatures on all passengers arriving in the region.
Special measures are in place on public transport to guarantee social distancing and intensified cleaning.
For up-to-date information, we recommend that you visit the Region’s official website with real-time updates on the public transport situation: regione.toscana.it/speciali/muoversi-in-toscana
The Tuscan Region guarantees its constant collaboration with the national health authorities and with the regional health offices, which are on alert and continuously kept informed with regards to operational updates and guidelines codified at national level.
The situation is being constantly monitored by the local health authorities, which guarantee the sanitary control of Tuscany via the adoption of actions and measures specifically geared towards prevention. Daily disinfection of regional trains and all local public transport has been intensified. In Tuscany’s airports, public spaces are being sanitised on a regular basis and handwash dispensers are available across the terminals.
If you decide to cancel your trip to Tuscany, we nevertheless recommend that you check with the accommodation or tour operator if it is possible to change the booking to another date.
For detailed information, please contact the accommodation that you have booked, the tour operator, and possibly your insurance company, if you have stipulated a cancellation policy for the trip.
In Tuscany you can get in contact with the health authorities by calling the 24/7 public freephone number set up by the Ministry of Health: 1500
For information, orientation and details about Covid-19, phone 055 4385850 from Monday to Friday 9am to 1pm. Calls will be answered by trained operators.
If you are a Tour Operator and would like to receive information about the destination, write to email@example.com
Here are some straightforward rules to help contain infection from Coronavirus.
- Wash your hands frequently with soap and water or use an alcohol-based gel
- Avoid close contact with people, keeping a distance of at least 1.8 metres
- Do not shake hands or hug until the emergency has subsided
- Do not touch your mouth, eyes or/and nose with your hands
- Cover your mouth and nose with a disposable tissue when you sneeze or cough, or sneeze or cough into the inner fold of your elbow
- If you have flu-like symptoms, do not go to the hospital emergency room or to a doctor’s surgery; call the freephone number 1500
- Clean surfaces with chlorine- or alcohol-based disinfectants
- Use face protection during all social contact
- Do not share bottles and glasses, especially during exercising
- Do not take antiviral medication or antibiotics unless prescribed by a doctor
- MADE IN CHINA products and packages from China are not hazardous.
- Pets do not spread the new Coronavirus. It is always good practice to wash your hands after being in contact with animals.
Tuscany Region has activated a special section on its website where you can find all information and updates, from health ordinances to logistical changes: