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Enjoy a safe vacation

Answers to the most important questions for anyone travelling or planning to travel in Tuscany

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Last update: 21 June 2021, 10:00 am

What is the situation at the moment in Tuscany?

The situation in Tuscany is monitored constantly across the region and specific protocols are
implemented in public places to protect everyone’s health. Tuscany is currently classified as
a “white zone”, the tier with the least restrictions.

Remember that in Italy face protection must be worn indoors in public spaces and outdoors, and that physical distancing must be observed.

More useful information for travellers can be found at italia.it

Tuscany and Italy possess one of the most efficient healthcare systems in the world. Tuscany guarantees to all non-Italians currently in the region the same healthcare that it offers to its citizens: universal, public and free to all.

Are the museums and attractions open?

Museums, cinemas, theatres and concert halls have reopened and operate according to specific protocols and with reduced capacity.

Restaurants, bars and bakeries are open for business and operate according to specific guidelines. All shops and shopping centres are open and operate with no time constraints.

In Tuscany, a protocol has been introduced for hotels, accommodation, restaurants and other companies in the tourism sector, which is aimed at guaranteeing the best safety conditions for Covid-19. In addition to the legal obligations and clearly displayed information, companies that participate in the #toscanapiusicura campaign pledge to inform clients about the services provided by the Regional Health System and all the additional precautions that the company has adopted to ensure a safe stay. Details about these measures and the services provided can be found here: https://www.toscanapiusicura.com/

Are the region's access points open?

Ports, airports, stations and motorways are open and operational. Check the status of your flight on the flight company’s website.

Travellers can enter Italy and Tuscany from abroad, with the exception of countries that have special measures and restrictions in force. Check the applicable provisions based on your country of origin on the Italian Ministry of Foreign Affairs and International Cooperation website and the Italian Ministry of Health website.

Before entering Italy, you are required to fill in the Passenger Locator Form and to notify the Prevention Department of the local health authority of your arrival in Tuscany using this form.
Toscana Aeroporti implements Covid-safe measures to ensure access to services at Florence and Pisa Airports.

Arrival and departure of public transport

Special measures are in place on public transport to guarantee social distancing and intensified cleaning.

For up-to-date information, we recommend that you visit the Region’s official website with real-time updates on the public transport situation: regione.toscana.it/speciali/muoversi-in-toscana.

Remember that Covid-19 tests can be taken in Tuscany without the need for a prescription and on a payment basis at private clinics and in certain pharmacies (rapid antigen and serological tests). The Italian Red Cross provides free antigen tests just outside Santa Maria Novella train station in Florence.

What precautions has the Tuscany health system taken to protect residents and visitors?

The Tuscan Region guarantees its constant collaboration with the national health authorities and with the regional health offices, which are on alert and continuously kept informed with regards to operational updates and guidelines codified at national level.

The situation is being constantly monitored by the local health authorities, which guarantee the sanitary control of Tuscany via the adoption of actions and measures specifically geared towards prevention. Daily disinfection of regional trains and all local public transport has been intensified. In Tuscany’s airports, public spaces are being sanitised on a regular basis and handwash dispensers are available across the terminals.

Once I’m in Tuscany, who can I contact in case of emergency?

In Tuscany you can get in contact with the health authorities by calling the 24/7 public freephone number set up by the Ministry of Health: 1500

For information, orientation and details about Covid-19, phone 0559077777 from Monday to Friday 9 am to 5 pm. Calls will be answered by trained operators.

If you are a Tour Operator and would like to receive information about the destination, write to contact@toscanapromozione.it

What should I do to ensure I have a safe trip?

Here are some straightforward rules to help contain infection from Coronavirus.

  1. Wash your hands frequently with soap and water or use an alcohol-based gel
  2. Avoid close contact with people, keeping a distance of at least 1.8 metres
  3. Do not shake hands or hug until the emergency has subsided
  4. Do not touch your mouth, eyes or/and nose with your hands
  5. Cover your mouth and nose with a disposable tissue when you sneeze or cough, or sneeze or cough into the inner fold of your elbow
  6. If you have flu-like symptoms, do not go to the hospital emergency room or to a doctor’s surgery; call the freephone number 1500
  7. Clean surfaces with chlorine- or alcohol-based disinfectants
  8. Use face protection during all social contact
  9. Do not share bottles and glasses, especially during exercising
  10. Do not take antiviral medication or antibiotics unless prescribed by a doctor
  11. MADE IN CHINA products and packages from China are not hazardous.
  12. Pets do not spread the new Coronavirus. It is always good practice to wash your hands after being in contact with animals.
How can I stay updated as the situation develops?

Tuscany Region has activated a special section on its website where you can find all information and updates, from health ordinances to logistical changes:

https://www.regione.toscana.it/-/coronavirus

Check out the data and statistics related to the administration of vaccines in Italy on the Italian government website.